detamoov supports both the Microsoft and Google Authenticator apps to provided multi-factor authentication. Below are links to the Google Play and Apple Store to download your preferred authenticator app: Google Play Microsoft Authenticator Google Authenticator Apple App Store Microsoft Authenticato…
This article covers a situation where you are unable to authenticate using your authenticator app to login to detamoov. Could be that you lost your phone or accidentally removed your authenticator app. You can use detamoov's MFA recovery by receiving a one-time recovery key via email. It's helpful to unders…
This article describes how to disable the multi-factor authentication. You can disable multi-factor authentication in two ways: * Account level as a detamoov administrator (disables multi-factor authentication for all users in your organization) * Individual user-by-user basis, if not required by your organizatio…
detamoov has an added layer of security that allows customers to activate multi-factor authentication. You can enable multi-factor authentication in one of two ways: * Account level requiring all users in your organization to utilize multi-factor authentication in detamoov * Individual user-by-user basis if not r…