May 09, 2023
This guide will show you the steps required to get started with an integration to Empower. Empower's automated integration is called Payroll Bridge. Remember, in addition to their own plans, Empower is also the recordkeeper for the following:
- American Funds Plan Premiere - plan numbers start with 34xxxx-xx
- American Funds Recordkeeper Direct - plan numbers start with 13xxxx-xx
- JP Morgan Institutional
- Metlife
Section 1 - Getting started as a Payroll/HCM Provider
If you've never worked with Empower before, getting started as a new payroll/HCM provider is simple. The first and only thing to do is email Rick Hymanson at [email protected] sharing your interest in using the Empower integration through detamoov.
Rick will handle the rest by contacting our integration contacts at Empower with your company name so Empower knows your relationship with detamoov.
Section 2 - Implementing a client to use the Empower integration
For each client that needs the Empower integration, follow the steps below:
- Instruct the client to contact their Empower Relationship Manager sharing that they would like to be start using the automated 401k service through detamoov to the Empower Payroll Bridge program.
- The Empower Relationship Manager will then submit the necessary Payroll Bridge request internally within Empower.
- An Empower Payroll Consultant will be assigned the request. The will work with you and the client to start the integration.
- With the help of the Empower Payroll Consultant, you'll go through a testing process for the plan. Remember, you can use the "Testing" status with detamoov to help with this process.
- Once authorized by the Empower Payroll Consultant that testing is complete, update the client's moov configuration status to Active mode.