PrismHR 360 - Client in Terminated Status
During a retirement 360 integration, if the client Status is set to TERMINATED within PrismHR detamoov will generate the following error, not process the feedback changes, and the PrismHR Retirement 360 step will fail. Error: Client Master is not in active Status To view the client status within PrismHR, …
12-Jun-2025
PrismHR 360 - Using Multi-Entity Groups
PrismHR has a concept called 'Multi-Entity Groups' that will allow you to organize similar clients. Using PrismHR Multi-Entity Groups gives detamoov the flexibility to update an employee deduction or loan when multiple clients map to a single Retirement Plan. Creating a Multi-Entity Group in PrismHR If a Retir…
22-Oct-2025
How to configure the July Services Deduction Feedback to PrismHR moov
This article describes how to configure a client for the July Services Deduction Feedback to PrismHR moov definition used for 360 integration. Each client configuration will vary based on their plan specification and will need to be configured accordingly. PrismHR - Configure a Web Service/API User Before deta…
08-Oct-2025
moov configuration for a PrismHR Premier Service Integration
This articles describes how to configure a client for the PrismHR Premier Integration. Before you can integrate a Premier Service, you will first need to have a Premier Integration set up on your account. Please see the Configuring a Web Service/API User in PrismHR article . To integrate with a Premier Service …
28-Jul-2025
How to configure the John Hancock Enterprise Deduction Feedback to PrismHR moov
This article describes how to configure a client for the John Hancock Enterprise Deduction Feedback to PrismHR moov definition used for 360 integration. Each client configuration will vary based on their plan specification and will need to be configured accordingly. PrismHR - Configure a Web Service/API User B…
03-Nov-2025
How to configure the USICG Deduction Feedback to PrismHR moov
This article describes how to configure a client for the USICG Deduction Feedback to PrismHR moov definition used for 360 integration. Each client configuration will vary based on their plan specification and will need to be configured accordingly. PrismHR - Configure a Web Service/API User Before detamoov can…
08-Oct-2025
PrismHR - Reserved Field Mapping
When integrating PrismHR for payroll to retirement providers, detamoov captures the contribution and census data via the API and converts it to our Standard 401k specifications. Although most of the employee data is captured, there may be a need for additional data for a specific retirement provider. detamoov utili…
25-Jul-2025
PrismHR - Configure a Client by Pay Group
When configuring a retirement provider to automate processing of PrismHR batches, there may be situations where your client has multiple pay groups and you need to send each pay group to the retirement provider separately. detamoov allows you to create a configuration that will process batches for a specific client…
01-Aug-2025
How to configure the Retirement Plan Consultants Deduction Feedback to PrismHR moov
This article describes how to configure a client for the Retirement Plan Consultants Deduction Feedback to PrismHR moov definition used for 360 integration. Each client configuration will vary based on their plan specification and will need to be configured accordingly. PrismHR - Configure a Web Service/API User …
03-Nov-2025
How to configure the Alerus Deduction Feedback to PrismHR moov
This article describes how to configure a client for the Alerus Deduction Feedback to PrismHR moov definition used for 360 integration. Each client configuration will vary based on their plan specification and will need to be configured accordingly. PrismHR - Configure a Web Service/API User Before detamoov ca…
30-Oct-2025
